Helpdesk

User Settings & Multireporter Collaboration

User invitations, multireporter collaboration, and author changes – key features for efficient team management.

Being invited to an existing organization

Being Invited to an Existing Organization as an Editor If your company already has a Tickaroo organization and you would like to create or edit content within this organization, you can be added as a reporter by the owner or admins via an invitation email. In the organization settings under "Users," your organizations live blog representative can easily type in your name, email, and permission, and send you an invitation email. (More details under Organization Settings: Users) Once the email arrives in your inbox, you can accept and confirm it in the next step. Afterward, you will be part of the organization and can start creating content.

Tue, 19 Nov, 2024 at 2:47 PM

Inviting users to my Tickaroo Live Blog organization

Organization Settings: Users Invite users and create exciting liveblogs together. Add new users and select if you want to: + Tickaroo User + Single sign-on user + Import Tickaroo Users New Invitation Invite a user to join your organization. Simply add their name, mail address and choose their permission. Permission Types: Owner: Manage subscription Admin: Create and edit liveblogs, full access to all content and options. User: Create and edit liveblogs as well as themes.

Wed, 28 May, 2025 at 2:43 PM

Multireporter Collaboration in Liveblogs

Take your liveblog collaboration to the next level with this feature! All reporters in your organization can create new posts or edit posts made by others. To avoid conflicts, each editor will see an info box above a post if another editor is currently working on it. This ensures that multiple editors don’t unintentionally overwrite the same post. Additionally, the name of the post creator is displayed next to each post (this can be turned off by navigating to Liveblog Integration > Edit Themes). When creating a new post, you can also assign other users who have already contributed to the liveblog as authors. Enhance teamwork, avoid conflicts, and streamline your liveblog creation process!

Tue, 19 Nov, 2024 at 3:15 PM

Live Blog Guest Access

With guest access, you can invite external experts such as doctors, politicians, or additional editors to a specific live blog. Guests have full access to this live blog, allowing them to create and edit posts as well as use the comment function. This makes it easy to host Q&A sessions with readers. How to Invite Experts: Open the desired live blog. Select the guest access icon in the middle of the editing area. Click "Invite Guest". Enter the guest’s name and email address. Define how long the guest should have access. The invited expert will receive an email with an invitation link to the live blog. With Tickaroo Guest Access, you can easily enrich your live blogs with external perspectives and create interactive formats! Learn more about the Live Commenting Function Learn more about Q&A Sessions

Fri, 21 Feb, 2025 at 11:58 AM