Helpdesk

Live Blog Engagement Tools

Learn more about our Tickaroo Live Blog engagement tools, such as live comments, polls, and guest access.

Q&A Sessions with Experts and Audience

With Tickaroo Liveblog, you can easily host interactive Q&A sessions between experts and readers. To do this, you’ll need our guest access and the comment function. How It Works: Invite Experts: Use guest access to invite experts to the desired live blog via email. They will have full access to this live blog but cannot leave the editor area. Create a Q&A Post: Create a pinned post with the comment function enabled so readers can ask questions directly. Alternatively, you can create a separate post for each expert, enable the comment function, and mark it as a highlight to make it easily visible for readers. Answer Questions: Readers ask their questions in the comments. Experts can respond directly via the Liveblog Editor using the comment function. More info on the Live Comment Function More info on the Tickaroo Guest Access Use this feature to facilitate engaging discussions and expert Q&A sessions in your live blogs!

Thu, 13 Feb, 2025 at 12:55 PM

Live Blog Polls

With the poll feature, you can integrate interactive polls into your live blog, increase reader engagement, and gather direct feedback on current topics. How to Create a Poll: Add a Poll: Open the editing section of the live blog. Select the "Poll" option. The poll feature will now be displayed. Enter a Question and Answer Options: Enter a clear and concise question. Add multiple answer options (at least two, as many as needed). Set the Poll Duration: Define how long the poll should be active. Once the set time has elapsed, the poll will automatically end. Determine the Placement of the Poll: The poll can be published as a standalone post. Alternatively, it can be integrated into a longer post. If desired, you can pin the poll at the top of the live blog. Live Results and Anonymity: The poll is anonymous – each reader can vote only once. The editorial team can view the live results directly in the editor. With this simple feature, you can make your live blog more interactive and actively involve your readers in the reporting process!

Fri, 21 Feb, 2025 at 11:57 AM

Live Commenting Feature

Boost engagement by enabling comment mode to let your readers interact with your content. Here you have several options: 1. Instant publishing Comments are published automatically without verification (no spam). 2. Review comments Comments are editorially reviewed before publication. 3. Read-Only The comment function is disabled, but existing comments remain. 4. Comments disabled The comment function is hidden. Find out more in our Blog Post: Reach. Connect. Monetize: How Live Blogs Drive Engagement and Revenue.

Thu, 27 Mar, 2025 at 2:43 PM

Managing Comments within the Editor

Use the "Comments" icon in the menu bar to get an overview of all comments created by your readers and edit them if necessary.  Info: Comments are post-specific, i.e. they can be created for individual liveblog posts and not for the entire liveblog.  You can choose different options for your comments already in the editor: - Instant Publishing - Review Comments - Read-Only (i.e. readers cannot add more comments, existing comments are kept) - Comments disabled (i.e. the comment function is completely hidden) Clicking on "Comments" in the menu bar opens a new window within the liveblog editor. Here you can see an overview of all comments created on this liveblog.  In the inbox you can edit comments, reply to comments, highlight comments or block a user. If you have selected the comment function "Review comments", they will end up in your inbox as shown in the screenshot below and you will have to manually "Approve" them.  Create labels to add labels to comments to better sort them.

Fri, 24 Jan, 2025 at 1:31 PM

Organization Commenting Settings

Certain settings for comments are global for all your liveblogs. Your Organization is not using the Liveblog Comment Function yet? Contact your Tickaroo contact person or contact support@tickaroo.com.

Fri, 24 Jan, 2025 at 1:31 PM

Live Blog Teaser Widget

Promote Your Coverage with the Tickaroo Live Blog Teaser Widget With our new Live Blog Teaser Widget, you can seamlessly and dynamically promote your live blog directly on your homepage. Designed for maximum flexibility and visibility, the widget ensures that your latest updates are just a click away. Flexible Display Options Within the Live Blog Integration settings, you can tailor the widget to suit your needs: Choose your layout: Opt for a slideshow or timeline view. Highlight your content: Select whether you want to display highlighted posts or simply the most recent entries. No matter what you choose, your readers will always see the freshest updates first. A single click takes them directly to the full live blog for in-depth coverage. Get Started You’ll find all the technical details and integration steps in our Developer Documentation.

Tue, 13 May, 2025 at 2:03 PM