Helpdesk

Live Blog Engagement Tools

Learn more about our Tickaroo Live Blog engagement tools, such as live comments, polls, and guest access.

Add Content: Comments

Release Date: July 2021 Boost engagement by enabling comment mode to let your readers interact with your content. Here you have several options: Instant publishing. Comments are published automatically without verification (no spam). Review comments. Comments are editorially reviewed before publication. Read-Only. The comment function is disabled, but existing comments remain. Comments disabled. The comment function is hidden.

Tue, 26 Sep, 2023 at 11:28 AM

Menu Bar: Comments

Use the "Comments" icon in the menu bar to get an overview of all comments created by your readers and edit them if necessary.  Info: Comments are post-specific, i.e. they can be created for individual liveblog posts and not for the entire liveblog.  You can choose different options for your comments already in the editor: - Instant Publishing - Review Comments - Read-Only (i.e. readers cannot add more comments, existing comments are kept) - Comments disabled (i.e. the comment function is completely hidden) Clicking on "Comments" in the menu bar opens a new window within the liveblog editor. Here you can see an overview of all comments created on this liveblog.  In the inbox you can edit comments, reply to comments, highlight comments or block a user. If you have selected the comment function "Review comments", they will end up in your inbox as shown in the screenshot below and you will have to manually "Approve" them.  Create labels to add labels to comments to better sort them.

Wed, 13 Sep, 2023 at 11:48 AM

Organization Settings: Comments

Certain settings for comments are global for all your liveblogs. Your Organization is not using the Liveblog Comment Function yet? Contact your Tickaroo contact person or contact [email protected].

Thu, 10 Oct, 2024 at 2:12 PM

Author Photo (Posts & Comment Section)

Release Date: April 2023 To truly connect with your audience, you need to gain trust. Step 1️⃣ to achieving this: showing your brand/organisation/your own face. That's why we made it easy for the blog authors to be remembered by their audience — from now on the author's picture is displayed not only next to their post, but also along with their responses to readers' comments. To upload a photo, you need to access your user profile: Starting in April 2023, liveblog authors' photos will also appear when they respond to their readers' comments.  To learn how you can respond to readers' comments, scroll through the guidelines below:

Thu, 10 Oct, 2024 at 2:13 PM

Editor: Granting Guest Access

Release Date: November 2022 From now on, you have the option to invite an expert/reporter/your mom/neighbor's cat via email to your liveblog! Make your liveblog as diverse as possible by including a variety of experts and different voices — but don't worry, people with guest access can only have limited editing options and limited access time.

Tue, 26 Sep, 2023 at 12:44 PM